Vision One can provide a single contract to ensure the support you need to maintain your network and provide maximum availability for all your equipment.

Products covered in typical Break-Fix Service Agreements include:

• Desktops

• Notebooks

• Servers

• Printers

Break-Fix Scenarios

While Break-Fix Service agreements remove many of the potential problems of managing IT and business equipment, they are particularly useful in these scenarios:

• Organizations that have a installed base of older equipment that have ongoing repair needs for PCs, servers and printers.

• Departments that want one single point of contact for all repair needs.

• Organizations that have a mix of in-warranty and out-of-warranty equipment.

• Organizations that have multiple locations with little or no IT support.

                                                                                                               Back